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Fluent German Medical Information Manager

Location: Cork
Republic of Ireland
Experience:4-5 Years
Job Type:Permanent
Salary:Not Disclosed
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May be suitable for: Medical Information, Pharmacist

Fluent German Medical Information Manager
Our client, a global pharmaceutical organisation are currently recruiting for a Medical Information Manager to join their team on a permanent basis. As Medical Information Manager you will be responsible for delivering the successful implementation of Medical Information Service by directing the team and ensuring the team is successfully applying customer interaction strategy to each of the organisations customers. Fluency in German is an essential requirement.


  • Lead and implement process improvement projects and optimisation opportunities related to Medical information processes
  • Lead Medical Information regional standardisation, ensuring adherence across all affiliates to the new standard process design
  • Execute internal controls and compliance – ensure rigorous process controls are embedded
  • Develop and manage key performance metrics both
  • Present metrics to local management and stakeholders
  • Develop and maintain challenging service level agreements (SLAs)
  • Integrate compliance within the team into daily activities and help to interpret relevant regulations and guidelines
  • Monitor random calls to improve quality, minimize errors and track operative performance
  • Coordinate staff recruitment, including writing vacancy advertisements and liaise with Human Resources staff
  • Recruit, manage, and develop people effectively to deliver exceptional value to internal and external customers
  • Provide development support for direct reports, including Performance Management and Development plan.
  • Review the performance of staff, identify training needs and plan training sessions
  • Partner with Quality and Compliance Team to develop operational improvement plans for employees and ensure staff qualifications
  • Collaborate with Medical Information partners to assure effective communication of the teams efforts and to obtain needed resources for the team


  • Advanced degree or Bachelor degree in a medical or natural science discipline with at least 5 years of experience, or Master´s Degree with at least 2-3 years of experience, or PhD or relevant equivalent business experience.
  • Licensed pharmacist or natural scientist or educational/work background in health care, medical affairs, medical development, and scientific or medical communications field.
  • Fluency in German and English is an essential requirement.
  • Able to manage cross functional process alignment and management of processes to ensure compliance with industry, regulatory and customer requirements.
  • High learning agility with ability to be flexible, adaptable, and to manage multiple, often conflicting, projects and teams and bring to successful resolution in a constantly changing business environment.
  • Able to communicate clearly and succinctly with all audiences and forums through exemplary oral and written communication skills.
  • Able to model and exemplify teamwork to ensure success of business and peers.
  • High self-awareness and ability to operate effectively in a multi-cultural and multi-lingual environment


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