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Strategic Account Manager (B2B - Medical Devices - Silicones)

Reference:KS/ATPA-681844
Location: Dublin
Qualification:Degree
Experience:5-7 Years
Job Type:Permanent
Salary:Not Disclosed
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Our client is a global leader in the supply of medical grade silicones into a range of Sectors including Pharma & Medical Device. Reporting to the European & LATAM Director, due to expansion in the European team, they are seeking a Strategic Account Manager. The successful person shall be accountable for the sales, strategy, business development, and management of customer accounts in the medical device & advanced technology industries across Ireland, France, Italy & some parts of Spain. The position requires a technical aptitude in order to sell complex silicone raw materials. He/she will develop new opportunities through knowledge of materials and an understanding of customer applications and processes. He/she must be able to orchestrate projects and develop broad and deep relationships with the customer by working with various stakeholders including engineering, quality, operations and supply chain. The individual must be able to develop relationships with customers and gain knowledge of the industry to provide input to strategy as well as provide input to future needs for capacity, capabilities and innovation.
At least 20% international travel is required as part of job. Territory management to include Ireland, parts of France, Belgium & Italy

Role/Responsibilities:

  • Develop strong relationship and key understanding of medical device producers needs and silicone requirements
  • Successfully manage a central European territory consisting of highly regulated customers across biomaterials and advanced engineering
  • Build, sustain and leverage relationships internally & externally to meet business needs
  • Demonstrate our client’s silicone product adopting a solution-based focus to enable customers
  • Co-ordinate customer interactions incl. to create a customer centric experience Develop account plans and syndicate with key internal stakeholders to engage relevant support for effective execution
  • Manage & source distributors to implement a hybrid sales strategy
  • Understand customer processes, applications, and quality attributes and effectively communicate customer technology product requirements to Technology & Innovation and Marketing teams
  • Establish forecasts and delivery of annual budget, including targeted growth from new opportunities
  • Implement pipeline sales opportunities and manage the process accordingly
  • Support customers with material problem solving
  • Anticipate, coordinate and respond to competitive environment and initiatives
  • Work with cross functional teams to orchestrate required support to develop and convert new opportunities
Department/Other functions:
  • Maintain accurate and current records
  • Manage sales activities in a cost-effective manner
  • Submit call reports and contact information (after each business trip)
  • Submit T&E reports
  • Update Sales Pipeline status on a regular basis (if there is any)
  • Provide monthly territory update
  • Other duties as assigned with or without accommodation.
  • Each employee is responsible to manage their departments and perform their defined tasks in order to comply with and maintain the sites’ ISO 9000/1400 certification and all regulatory requirements and is expected to shut down the operation and notify management if questions regarding compliance or other issues requiring additional attention arise. Regulatory requirements include, but are not limited to cGMP’s, EPA, OSHA, DEA, DOT, and any other applicable local, governmental and company guidelines.
Education/Experience:
  • BA or BS degree in Engineering, Chemistry or Marketing (with a technical Account Management background)
  • Minimum of 5 years related experience – strong Account Management B2B background is essential
  • Silicone sales experience in a regulated B@B environment preferred
  • Fluent French & English speaker is essential – Italian - is a plus
  • Medical device manufacturing experience preferred
  • Excellent presentation skills
  • Technical and Solution selling, negotiations skills, account management
  • Proven sales track record
  • Communication and negotiation skills
  • Networking
  • Time management and planning skills
  • Proven working experience as a business development manager, technical sales professional or a relevant role.

For further details please contact Karen Shiel on +353 87 745 2487 or send CV to karen.shiel@lifescience.ie



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