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Laboratory & Quality Manager

Location: Dublin
Experience:2-3 Years
Job Type:Permanent
Salary:Not Disclosed
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Laboratory & Quality Manager

Reporting To: CEO

Hours of Work: 08:30-16:15 Monday to Friday

Contract: Full-time – Permanent (on site) Dublin City Centre

Our client carries out the statutory function of testing and hallmarking articles of precious metals. The service is provided by a small team of staff based in Dublin city centre, the company now wishes to recruit a Laboratory & Quality Manager who will manage the Laboratory Analyst and equipment resources to best achieve the company’s performance and service objectives.


  • To ensure that our client delivers an effective precious metal testing service to its internal and external customers on a day-to-day basis
  • To ensure that the laboratory implements agreed internal procedures
  • To implement best practice in the areas of Human Resource and Personnel Management in line with company policies
  • To co-ordinate the daily activities of the Laboratory Analyst, and provide training and direction as required
  • To provide back up to key sections of the business in the event of the absence of any other Manager
  • Conduct activities in accordance with the general requirements of ISO17025 for testing laboratories and ISO9001 management system for the other parts of the business Key Performance Responsibilities:
  • Maintenance of the ISO 17025 Quality Management System
  • Ensuring Laboratory resources are utilised to best effect
  • The leadership, accountability and actions of the Laboratory staff
  • Adapting, responding or innovating working practices to meet changing market demands or priorities
  • Job Complexity: Develop and validate new analytical methods and update existing analytical methods in line with current developments and future business activities
  • Communication and Relationships - External and Internal
  • The day-to-day leadership of the Laboratory Analyst
  • Establishing and maintaining effective communication with the Laboratory Analyst
  • Reporting on laboratory issues as part of the Management team
  • Dealing with scientific queries from customers and members of the public Special Conditions
  • As required, attend and contribute to internal meetings, prepare papers and take appropriate action arising out of these meetings
  • Attend relevant meetings or emergencies out of hours as required
  • To undertake training, as necessary, to maintain high standards in the quality of work, as outlined in the Job Description, including participation in annual appraisal reviews
  • To be aware of our Health and Safety Policy and to take responsibility for your own safety and the safety of all other members of staff, contractors and visitors who may be affected by your acts or omissions at work
  • To undertake any other duties within the scope of this job description
  • Graduate and/or professional qualifications in chemistry, material science, metallurgy essential
  • Experience in the jewellery industry will be advantageous
  • Working knowledge of X-ray fluorescence spectroscopy essential
  • Capable of forging good working relationships with staff, customers and suppliers
  • Experience managing and training staff
  • Experience managing an analytical laboratory
  • A sound understanding of identifying, measuring and responding to KPI's
  • Experience working with ISO 17025 for testing laboratories
  • Be able to demonstrate good leadership skills including directing and developing team members
  • Be able to demonstrate a commitment to maintaining and improving high standards of customer service
  • Demonstrate a high degree of accountability and decision making
  • Good verbal and written communication skills
  • Proficient in the use of standard office software
Desirable Skills
  • Relevant management experience at similar level
  • Experience in a customer focused service type industry
  • Experience of qualitative and quantitative testing of metal alloys
  • Experience working within the precious metals industry
  • Some knowledge of LIMS system
For further details please contact:

Karen Shiel on 087 7452487 or send CV to [email protected]


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