Clinical /Quality Assurance Manager

Our client is a not-for-profit organisation providing care delivery to their service users in their own home in the North Dublin area. They are looking to expand their team by the addition of a Clinical/Quality Assurance Manager who will oversee the company’s Clinical & Quality policies by monitoring & instilling a high standard of quality service to be provided to their service-users. The ideal person shall be a registered Nurse with at least 2 years previous management experience of large teams. A management qualification would be desirable. This role will provide clinical leadership to the team of carers and care supervisors. The Clinical/ Quality Assurance Manager shall promote the concept of quality person-centred care to meet the physical, emotional, and social needs of our clients service users.

Role/Responsibilities:

Clinical Responsibilities

• To provide clinical leadership to the team
• Maintain a working up to date knowledge of relevant regulations and standards (HIQA standards experience required)
• To ensure that all service users have an individual Care Needs Assessment conducted every 6 months or as needs change. A person-centred care plan will then be implemented to reflect specific needs of each service user and is agreed by the service user
• To ensure that risks are proactively identified, reported upon, and escalated appropriately
• To be involved with members of the local multi-disciplinary teams in the context of care to the service user and carer needs demand
• To consult with care supervisors daily to discuss any current issues and offer clinical advice as required
• To develop and promote a professional relationship with service users and their families
• To assist in the implementation and updates of company policies and procedures
• To effectively communicate with other members of the senior leadership team

• To take an active role in leading and developing standards of care by completing quarterly care standards audits with service users
• To maximise each service user’s capacity to exercise personal autonomy and choice
• To document and effectively deal with complaints

• At least 5 years post registration experience with a minimum of 2 years in a management role
• Registered on the general division of the Nursing and Midwifery Board of Ireland live register
• Management qualification desirable
• Excellent leadership, organisational and communication skills
• Sound decision making ability
• Ability to promote a team environment
• Computer skills essential
• Full current Irish driving licence as driving will be required
• This post is subject to satisfactory references, medical and garda vetting