Team Leader – Lab Services

Our client is a leading provider of a broad variety of on-site laboratory services for major pharmaceutical customers across Ireland and works collaboratively with their clients to provide resource and deliver core scientific activities.

They are looking for aTeam Leader - Laboratory Servicesto join them on their customer’s site inMulhuddarton a full time, permanent basis.

Working hours:Monday-Thursday from07:30-16:00 & Friday 07:30 -15:00

​Role/Responsibilities:

• To carry out all scientific support activities in accordance with Health and Safety guidelines, GLS & local agreements
• Proactively deliver the operational laboratory support managing team workload and service levels as required by the research groups.
• Preventative maintenance, cleaning & documentation of several laboratory instruments including Pipettes, Multi-channel pipettes verification, Balances verification, PH meters glass washing, Bioreactor disassembling, cleaning and re assembly, Biological Safety Cabinet Freezer deep cleans and nova system maintenance etc.
• Training and mentoring of new Lab Services Associates.
• Determine and organise the training program for Lab Services Associates. Ensure full cross training is in place to develop the team and to provide cover for all required service tasks.
• Responsible for effectively coordinating and supporting the Lab Services team to ensure productivity, quality, documentation, work schedules, safety and housekeeping maintain maximum efficiency. Rescheduling of resources if required due to absences or increases in testing by the client.
• Communicate daily with the Site Services Manager to ensure information is shared effectively and actions are taken immediately.
• Escalate issues to the Site Services Manager for review and resolution support.
• Lead the Lab Services team to ensure overall consistency in areas of technical delivery and inter-team and inter-department collaboration
• Provide technical expertise for all aspects of equipment maintenance and out of specification preparations.
• Responsible for the development, coaching, motivation, and morale of team members through effective teambuilding and use of reward and recognitions systems celebrating team success.
• Provide Key metrics in line with relevant KPI’s with defined Service level Agreements (SLAs)
• KPI reporting for Governance meetings and huddle boards on site
• Proactively identify and support operational efficiencies by implementing process improvements resulting in time and cost savings for the customer

• Background: Degree in a Chemistry or Biology related subject
• Experience: Previous experience in a customer facing role, previous experience within the pharmaceutical sector is essential
• IT Literate, proficiency in Excel and SAP is preferred
• Previous experience with people management
• Technical troubleshooting capabilities and demonstrable experience handling a variety of high tasks
• Personality: Problem solver, analytical mindset & people first attitude
• Valid driving license